FAQ
Main »» Domains
| Who owns the domain name if I register it through you? |
| The owner of any domain registered through Xdigitalnet is the customer that is registering the domain. Unlike some companies, we do not take ownership of your domain. This allows you to make changes to the domain at any time because YOU are the legal owner of the domain name. |
| How do I change my domain name servers to yours? |
To change your name servers to Xdigitalnet's, you must log into your current domain registrar's control panel and make the switch. Our nameservers are:
NS1.XDIGITALNET.COM
NS2.XDIGITALNET.COM
If you are unsure how to do so, or if you would like us to take care of this for you, please send an email to Tech Support requesting the name server change. |
| How do I administer my domain name? |
When you sign up for a domain name through Xdigitalnet, we take care of any changes you need for the domain name. Should you ever want to make the changes yourself, you can do so through the domain's control panel. To log into the control panel for your domain, simply visit:
www
Enter your domain name as your username and the password you received from us. |
| How do I transfer my domain from my current registrar to you? |
When you first choose to transfer a domain to Xdigitalnet, we do not automatically transfer your registrar. When you choose "transfer" during sign up, a Domain Transfer e-mail is sent to you providing steps to take to either transfer your registrar over to Xdigitalnet. Please follow the instructions in that e-mail to do so.
If you do not have access to that e-mail, please contact Tech Support in order to initiate the registrar transfer.
Before a registrar change can be made, the following MUST be true:
1) The domain whose registrar is changing must have been active for at least 60 days. An expired domain or a new domain registered less than 60 days ago cannot be transferred to a new registrar. These are not Xdigitalnet's policies, these are the policies of ICANN, the organization that oversees all domain name registrations.
2) You must have access to the ADMIN email address listed in the domain's WHOIS entry. When a transfer of registrar is initiated, an email from the current registrar is sent to the admin email address to confirm that the owner of the domain accepts the registrar change.
3) The domain CANNOT be in a LOCKED status. If it is, please contact the current registrar, have them unlock the domain, and then request a registrar transfer.
If you have any further questions about the transferring of registrars, please contact Tech Support. We will be halppy to clear up any confusion.
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| How do I change my domain contact information (WHOIS)? |
If you register your .com .net . org domains with Xdigitalnet You can change this information by login on your Domain Panel
If you register a .CA domain with us, please contact Tech Support |
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